General Terms and Conditions CoolCurl.nl
Index:
Article 1 – Definitions
Article 2 – Identity of the entrepreneur
Article 3 – Applicability
Article 4 – The offer
Article 5 – The agreement
Article 6 – Right of withdrawal
Article 7 – Costs in case of withdrawal
Article 8 – Exclusion right of withdrawal
Article 9 – The price
Article 10 – Conformity and guarantee
Article 11 – Delivery and execution
Article 12 – Duration transactions: duration, cancellation and extension
Article 13 – Payment
Article 14 – Complaints procedure
Article 15 – Disputes
Article 16 – Additional or different provisions
Article 1 – Definitions
In these terms and conditions, the following definitions apply:
Cooling-off period: the period within which the consumer can make use of his
right of withdrawal;
Consumer: the natural person who is not acting in the exercise of a profession or
company and enters into a distance agreement with the entrepreneur;
Day: calendar day;
Duration transaction: a distance contract relating to a series of
products and/or services, of which the delivery and/or purchase obligation in time
is staggered;
Durable data carrier: any means that enables the consumer or entrepreneur
to store information addressed to him personally in a way that
future consultation and unaltered reproduction of the stored
makes information possible.
Right of withdrawal: the option for the consumer to cancel within the cooling-off period
view the distance contract;
Entrepreneur: the natural or legal person who sells products and/or services
offers distance to consumers;
Distance contract: an agreement in which, in the context of a
entrepreneur organized system for distance selling of products and/or
services, up to and including the conclusion of the agreement, are exclusively used
uses one or more techniques for remote communication;
Distance communication technology: means that can be used for the
concluding an agreement, without the consumer and entrepreneur simultaneously entering into
converged in the same space.
Article 2 – Identity of the entrepreneur
Name entrepreneur: M Zubair
Trading under the name(s):
CoolCurl.nl
Business address:
Clingendaal 43, 3075LL Rotterdam
Phone number: 0687022433
Accessibility:
From Monday to Friday from 9:00 am to 6:00 pm
Email: HairX.nl@gmail.com
Chamber of Commerce number: 83685715
VAT number: NL003859920B82
Article 3 – Applicability
These general terms and conditions apply to every offer from the entrepreneur
and to any distance contract concluded between the entrepreneur and
consumer.
Before the distance contract is concluded, the text of this
general terms and conditions made available to the consumer. If this
is not reasonably possible, before the distance contract is concluded,
closed, it is indicated that the general terms and conditions are with the entrepreneur
and they are provided free of charge as soon as possible at the request of the consumer
sent.
If the distance contract is concluded electronically, notwithstanding
the previous paragraph and before the distance contract is concluded, the text of
these general terms and conditions electronically to the consumer
be made available in such a way that they can be used by the consumer
can be stored in a simple way on a durable data carrier.
If this is not reasonably possible, before the distance contract
is closed, it will be indicated where of the general terms and conditions apply
can be accessed electronically and that, at the request of the
consumer will be provided free of charge electronically or otherwise
sent.
In the event that, in addition to these general terms and conditions, specific product or
terms of service apply, the second and third paragraphs of
mutatis mutandis and the consumer can in the event of contradictory
general terms and conditions always invoke the applicable provision that applies to him
is most beneficial.
Article 4 – The offer
If an offer has a limited period of validity or subject to conditions
occurs, this will be expressly stated in the offer.
The offer contains a complete and accurate description of the offered
products and/or services. The description is sufficiently detailed to provide a good
assessment of the offer by the consumer. As the
entrepreneur uses images are these a truthful
representation of the products and/or services offered. Obvious mistakes or
obvious errors in the offer are not binding on the entrepreneur.
Each offer contains such information that it is clear to the consumer what the
rights and obligations, which are subject to the acceptance of the offer
connected. This concerns in particular:
• The price including taxes;
• Any delivery costs;
• The way in which the agreement will be concluded and which actions
are necessary for that;
• Whether or not the right of withdrawal applies;
• The method of payment, delivery and execution of the agreement;
• The term for acceptance of the offer, or the term within which the
entrepreneur guarantees the price;
• The amount of the tariff for distance communication if the costs of the
use of the technology for distance communication are calculated on a
basis other than the regular basic rate for the used
means of communication;
• whether the agreement will be archived after it has been concluded, and if so, on which
the manner in which it can be consulted by the consumer;
• The way in which the consumer, before concluding the agreement,
can check the data provided by him in the context of the agreement
and restore if desired;
• Any other languages in which, in addition to Dutch, the agreement can be
be closed;
• The codes of conduct to which the entrepreneur is subject and the manner
on which the consumer can consult these codes of conduct electronically;
and
• The minimum duration of the distance contract in the case of a long-term transaction.
Article 5 – The agreement
Subject to the provisions of paragraph 4, the agreement is concluded on the
moment of acceptance by the consumer of the offer and compliance with the
conditions attached thereto.
If the consumer has accepted the offer electronically,
the entrepreneur without delay electronically the receipt of the acceptance
of the offer. As long as the receipt of this acceptance has not been
has been confirmed, the consumer can dissolve the agreement.
If the agreement is concluded electronically, the entrepreneur will find appropriate
technical and organizational measures to secure the electronic
transfer of data and ensures a secure web environment. If the consumer
can pay electronically, the entrepreneur will provide appropriate
observe safety measures.
The entrepreneur can – within legal frameworks – inform himself whether the
consumer can meet his payment obligations, as well as all those facts and
factors that are important for a responsible conclusion of the agreement on
distance. If, on the basis of this investigation, the entrepreneur has good reasons to
not to enter into the agreement, he is entitled to place an order or
to refuse the application or to attach special conditions to the implementation.
The entrepreneur will provide the following with the product or service to the consumer:
information, in writing or in such a way that it is received by the consumer in a
accessible way can be stored on a durable data carrier,
send along:
a. the visiting address of the establishment of the entrepreneur where the consumer with complaints
can go;
b. the conditions under which and the way in which the consumer of the right of withdrawal
may use, or a clear statement regarding the exclusion of the
right of withdrawal;
c. the information about warranties and existing after-sales service;
d. the information included in Article 4 paragraph 3 of these terms and conditions, unless the
entrepreneur has already provided this information to the consumer before the execution of the
agreement;
e. the requirements for termination of the agreement if the agreement has a duration
of more than one year or of indefinite duration.
In the case of an expensive transaction, the provision in the previous paragraph only applies
on the first delivery.
Article 6 – Right of withdrawal
When delivering products:
When purchasing products, the consumer has the option of canceling the agreement
without giving any reason to cancel within 14 days. This reflection period
commences on the day after receipt of the product by the consumer or a prior notice
designated by the consumer and made known to the entrepreneur
representative.
During the cooling-off period, the consumer will handle the product and the
packaging. He will only unpack or use the product to the extent that
that is necessary to be able to assess whether he wishes to keep the product. In the event that
he makes use of his right of withdrawal, he will return the product with all
accessories and – if reasonably possible – in the original condition and packaging
return to the entrepreneur, in accordance with the reasonable
and clear instructions.
Upon dissolution of the agreement, the consumer is obliged to
return products within 14 days. This period starts on the day on which the
consumer makes known that he wishes to make use of his right of withdrawal